Privacy, Security & HIPAA Policy.
Phoneconsultation.com values each and every customer relationship.
Customers such as you have entrusted us not only with their private health information, but also with their personal information.
To protect and maintain this relationship, we've adopted a privacy policy and we abide by HIPAA
regulations to maintain the confidentiality of the information you've shared with us.
We recognize your expectations for the responsible use and protection of your information and your right to privacy. To this end,Phoneconsultation.com will maintain standards to ensure that your information is private and secure at all times.
This notice will describe how your information is used, protected, and the benefits such use provides to you.
How we use,collect, and retain information about you.
- Your relationship is important to us and we're committed to providing you with the best service possible. To do that, we gather information from a variety of sources to help you to manage your needs most effectively. For example, we collect information from the following sources:
Information we receive from you whether in writing, on applications, by
telephone, electronically or by any other means
- This information may include your name, address, personal information, and health history
Information obtained from transactions with others or us. This information
may include your credit card information, payment history and account
usage;
- Information we send or receive from consumer reporting agencies. This
information may include account information and information about your
payment status and credit history; and, Information we receive from public sources. This information may include public records, criminal history and other legal sources of information if deemed necessary.
If you end your customer relationship withus or become an inactive customer, we will treat the Information we have about you as if you were still our customer.
Responsible use of information provides customer benefits. The information we collect provides significant benefits to you, our customers. This information enables us to better understand your health needs.
- Assists us as we improve products or performance and enhance customer
service;
- Allows us to comply with laws and regulations; and
Helps us protect you against fraud.
We will maintain accurate information about you.
We continually strive to maintain complete and accurate information about
you.
Should you ever believe that our records contain inaccurate or incomplete information about you, please call us at 866 GET RX NOW. We will investigate your concerns and correct any inaccuracies.
We will maintain a security program to protect your information
.
We are committed to the security of your PHI and personal identifying information. We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information.
We restrict access to personal health information about you to those employees who need to know that information, to provide products or services to you. Our employees are trained to understand and comply with HIPAA principles. Restrictions on disclosing your personal account information to outsiders.
We pledge not to reveal specific information about you to those outside phoneconsultation.com for their independent use, unless: The information is necessary to effect, administer or enforce a transaction you requested; You request or authorize that the information be revealed; The disclosure is required or permitted by law; or We have informed you that this information may be disclosed and have given you an opportunity to decline.
We may disclose your name, address, aliases,aka`s, phone number, date of birth, e-mail address and other information to a central database should it be revealed that you are `double dipping`, doctor shopping or using multiple sources to obtain medication.
We will maintain your privacy in business relationships with non-related third parties.
If we do provide customer information to a third party, we will insist - through a written agreement - that the third party adheres to HIPAA privacy principles similar to those, which Phoneconsultation.com adheres to for keeping this information confidential.
Disclosing our privacy commitment to you. At Phoneconsultation.com , we value our customer relationships. We want you
to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how Phoneconsultation.com protects your confidential information and PHI, please contact our
privacy officer at your local customer service number.
Thank You.